How to pay
Money orders are accepted (please no personal checks). I can also invoice you so you can pay with your Credit Card via PayPal .

No Shipping Limits
I ship anywhere in the world.  I use the United States Postal Service.  International buyers are responsible for actual shipping cost plus $15 packaging.

Customer guarantee
Jenny Wiley Dulcimers are quality-constructed instruments that with proper use and care will provide lifetime satisfaction. Each dulcimer is carefully inspected for excellence in tone and woodworking and carries a lifetime guarantee on wood joinery. Broken strings are not covered in this warranty.  Replacement strings can be purchased from my Materials page.  Damages incurred from misuse are not the responsibility of Jenny Wiley Dulcimers & Kits.

Return policy
You may return an item for refund or replacement within 30 days of the shipment date. Shipping and handling charges are nonrefundable.  When you return an item indicate the reason for the return. You may want to insure your return; I cannot be responsible for lost or misdirected returns.

If you have any questions regarding your order, please feel free to contact me.